Clerk III | Department of Rehab Therapies | Medical Center University
Clerk III | Department of Rehabilitation Therapies
Join our dynamic team in the Department of Rehabilitation Therapies at the University of Iowa Health Care! We are seeking an enthusiastic and customer-focused Clerk III to be the face of our clinical operations. In this high-energy, fast-paced role, you will be the vital first point of contact for our patients, providing exceptional reception services, managing seamless check-in/out processes, and expertly coordinating clinic appointments. If you are a meticulous multitasker who thrives on helping others and brings a positive, friendly demeanor to every interaction, we want you to grow with us in this supportive and engaging atmosphere! This position is located on our Medical Center University Campus.
About Iowa Health Care
University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical system. Each day more than 20,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. UI Health Care’s University Medical Center has evolved from a modest 20-bed clinic founded in 1873 into Iowa’s only tertiary-level medical center. Our academic roots run deep, having established the first university-based teaching hospital west of the Mississippi in 1898. Throughout the 20th century, our institution pioneered numerous breakthroughs in medicine while expanding into a regional referral hub. Today, UI Health Care’s University Medical Center continues this legacy by leading our mission: “Changing Medicine. Changing Lives.®”
Knowledge, Skills & Abilities | Clerk III:
• Knowledge of office routines and functions sufficient to refer visitors and telephone calls to route correspondence by name and functional area.
• Knowledge of institutional and unit policies, processes and forms.
• Knowledge of proper format, grammar, spelling, punctuation and capitalization.
• Skill in utilizing computer software packages and online systems.
• Skill in operating office equipment.
• Ability to communicate effectively with staff, students, and the public.
• Ability to follow oral and written instructions and apply institutional and other policies accurately.
• Ability to gather, evaluate, and display data in appropriate format and keep accurate records.
• Ability to organize and prioritize multiple tasks.
Minimum Eligibility Requirements | Clerk III
• Any combination of related clerical office experience. Related undergraduate education and or post high school clerical training that is the equivalent to two years of full-time employment.
Additional Details
Application Information:
To be considered for an interview, applicants must upload both of the following documents and mark them as a “Relevant File” to the submission.
• Resume
• Cover Letter
Job openings are posted for a minimum of ten calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to five professional references will be requested at a later stage in the recruitment process. For additional questions, please contact Matt Hackler, HR Generalist at mhackler@uiowa.edu. This position is not eligible for university sponsorship for employment authorization.
Additional Information:
• Classification Title: Clerk III
• Appointment Type: MERIT
• Classification Time: This position is a 100% line at 40 hours per week.
• Schedule: Monday through Friday, between 7:45am-5:15pm. This is a rotating schedule.
• Location: On site, this position is performed fully on the campus of UI Health Care’s University Medical Center at 200 Hawkins Drive, Iowa City 52242.
Compensation:
• Pay Level: 08.
• Pay Plan: Merit Alpha Matrix | University Human Resources - The University of Iowa
• Benefits: Fringe package includes paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
Contact Information:
• Organization: Rehabilitation Therapies, Medical Center University Campus
• Contact Name: Matthew Hackler
• Contact Email: mhackler@uiowa.edu
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
