Clinic Services Specialist
Required Qualifications
- A bachelor's degree or an equivalent combination of education and experience
- 1 year experience working in a customer service-oriented field
- Ability to make decisions independently, identifying issues and communicating with others
- Excellent written, verbal, and interpersonal communication skills
- Ability to maintain professionalism while handling difficult situations with callers and customers/patients
- Demonstrated ability to work as a cooperative team member
Desired Qualifications
- Previous experience with hospital operations and/or ambulatory clinic operations
- Previous experience with an electronic health record system (e.g., Epic)
- Knowledge of medical terminology
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
- Resume
- Cover Letter
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
