Clinic Services Specialist-Cochlear Implant Clinic
A Bachelor's degree or an equivalent combination of education and experience is required.
Excellent written and verbal communication skills are required.
6 months related experience is required.
Proficiency in computer applications including Microsoft Excel, Word and PowerPoint is required.
Previous customer service experience is highly desirable.
Otolaryngology terminology is highly desirable.
Experience with Epic Optime is highly desirable.
Experience with hospital operations and/or Ambulatory Clinic operations is desirable.
Experience with EPIC is desirable.
Experience with scheduling is desirable.
Experience with in person patient interactions is desirable.
Knowledge of University of Iowa Hospitals and Clinics policies, procedures and regulations is desirable.
Position and Application Details
Successful candidates will be subject to a criminal background check and education/credential verification. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process.
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
- Resume
- Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
For additional questions, please contact Amanda Petersen at amanda-petersen@uiowa.edu
Benefits Highlights
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
- The University of Iowa offers a generous benefits package, including paid vacation and paid sick leave. Complete information regarding the full benefits package may be viewed at: Benefits | University Human Resources - The University of Iowa (uiowa.edu)
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
