Clinic Services Specialist - Contact Lens (Main Campus)
REQUIRED QUALIFICATIONS
- Minimum of 6 months of scheduling or administrative work in a health care setting.
- Patient centered as a patient advocate.
- Ability to anticipate needs, problems and potential issues and use judgment, foresight and problem-solving skills to troubleshoot, recommend and implement solutions.
- Demonstrate careful attention to detail and accuracy, strong organizational skills and ability to handle multiple tasks quickly and effectively, proactively establish priorities and meet deadlines.
- Excellent written and verbal communication skills required including ability to compose communications and grammatically correct documents in a concise, logical and organized manner.
- Proficient in computer software applications (Microsoft Office Programs).
- Job related experience with and/or commitment to customer service excellence.
DESIRED QUALIFICATIONS
- Knowledge of basic ophthalmologic anatomy and physiology
- Experience with the EPIC system
- Experience with hospital operations and/or Ambulatory Clinic operations
- Knowledge of University of Iowa policies, procedures, and regulations is desirable.
POSITION & APPLICATION DETAILS
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
· Resume
· Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization.
For additional questions, please contact Melissa Monhollon, HR Manager, at melissa-monhollon@uiowa.edu or 319-356-4674.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
