Clinic Services Specialist - Ophthalmology Surgery Scheduling
REQUIRED QUALIFICATIONS
A Bachelor’s degree or an equivalent combination of education and experience.
Patient centered focus and demonstrated ability to serve as a patient advocate
Ability to anticipate needs, problems and potential issues and use judgment, foresight and problem-solving skills to troubleshoot, recommend and implement solutions.
Careful attention to detail and accuracy, strong organizational skills, and ability to handle multiple tasks quickly and effectively, proactively establish priorities and meet deadlines.
Excellent written and verbal communication skills required including ability to compose communications and grammatically correct documents in a concise, logical and organized manner.
Proficient in computer software applications (Microsoft Office Programs)
DESIRED QUALIFICATIONS
- Three (3) years + administrative support experience in a healthcare, collegiate, and/or ophthalmology setting
- Three (3) years + support experience with multiple calendar and scheduling management
- Job related experience with and/or commitment to customer service excellence.
- Experience with the EPIC system
- Experience with hospital operations and/or Ambulatory Clinic operations
- Knowledge of University of Iowa policies, procedures, and regulations
POSITION & APPLICATION DETAILS
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
Resume
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization.
For additional questions, please contact Melissa Monhollon, HR Manager, at melissa-monhollon@uiowa.edu or 319-356-4674.
Applicant Resource Center
Need help submitting an application or accepting an offer? Support is available!
Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.
Hours:
Monday 10:00 a.m. – 4:00 p.m.
Tuesday 10:00 a.m. – 4:00 p.m.
Wednesday 10:00 a.m. – 4:00 p.m.
Thursday 10:00 a.m. – 4:00 p.m.
Friday 10:00 a.m. – 4:00 p.m.
Or by appointment
Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.
Visit the website for more information: Application Resource Center | University of Iowa Health Care
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
