Clinic Services Specialist- Orthopedics (UI Sports Medicine Clinic)

Required Qualifications:

• Bachelor’s degree or equivalent experience and education
• 6 months of experience in a frontline health care setting
• Excellent written and verbal communication skills
• Excellent customer service skills
• Ability to organize and prioritize multiple tasks on time and maintain quality standards
• Experience working with Microsoft Office, EPIC and/or Excel

Desirable Qualifications:

• Knowledge of institution and policies, processes, and forms
• Knowledge of Orthopedics department and frontline unit policies, processes, and forms
• 1 year of customer service experience
• 1 year experience mentoring, training, or instructing people
• Ability to make decisions requiring interpretation and judgment
• Ability to gather, analyze and display data in appropriate format and keep accurate records
• Attention to detail

Application Process: In order to be considered, applicants must upload a resume and cover letter (optional) that clearly address how they meet the listed required and desired qualifications of this position. Incomplete applications will not be reviewed. 

Job openings are posted for a minimum of fourteen calendar days. Applications will be accepted until 11:59 PM on the last day of the posting. 

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For questions, contact Amanda Petersen at amanda-petersen@uiowa.edu.

Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Tuesdays & Thursdays 2:00pm – 4:00pm or by appointment Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.