Clinic Services Specialist-Pediatric Specialty Clinic

·         A Bachelor’s degree or an equivalent combination of education and experience

·         Excellent written and verbal communication skills are required.

·         6 months or more related experience is required.

·         Proficiency in computer applications including Microsoft Excel, Word and PowerPoint is required. Experience in an outpatient clinic setting is highly desirable.

·         Previous customer service experience is highly desirable.

·         Experience with hospital operations and/or Ambulatory Clinic operations is desirable.

·         Experience with EPIC is desirable.

·         Experience with scheduling is desirable.

·         Experience with in-person patient interactions is desirable.

·         Knowledge of University of Iowa Hospitals and Clinics policies, procedures and regulations is desirable.

Position and Application Details

Successful candidates will be subject to a criminal background check and education/credential verification. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process.

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.

For additional questions, please contact Lydia Messer at lydia-messer@uiowa.edu

Benefits Highlights

• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• The University of Iowa offers a generous benefits package, including paid vacation and paid sick leave. Complete information regarding the full benefits package may be viewed at: Benefits | University Human Resources - The University of Iowa (uiowa.edu)