Clinic Services Specialist - Urology

Education Required

• Bachelor’s degree or an equivalent combination of education and experience.

Experience Requirements

• Six months – 1 year related administrative experience.

• Excellent written, verbal and interpersonal communication skills.

• Experience working in customer service

• Proficiency in computer software applications, including Microsoft Office Suite

Desirable Qualifications

• Minimum 1 year scheduling in an outpatient clinic setting is highly desirable.

• Experience working with EPIC.

• Knowledge of University of Iowa Hospitals and Clinics policies, procedures and regulations.

• Ability to maintain professionalism while handling difficult situations with callers and customers

• Demonstrated ability to handle complex situations with minimal supervision

• Demonstrated attention to detail

• Excellent organizational skills

• Knowledge of medical terminology

• Demonstrated ability to resolve issues related to customer concerns or workflow changes and challenges.

• Knowledge of University of Iowa policies, procedures, and regulations.

   

   

   

Application Process:

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:

·         Resume

·         Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.   Up to 5 professional references will be requested at a later step in the recruitment process.

This position is not eligible for University sponsorship for employment authorization.

For additional questions, please contact Sandy Moenk at sandy-moenk@uiowa.edu or 319-356-0748.