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Emergency Department Revenue Cycle Representative - Patient Financial Services

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Administrative/Professional
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20001162 Requisition #
Thanks for your interest in the Emergency Department Revenue Cycle Representative - Patient Financial Services position. Unfortunately this position has been closed but you can search our 322 open jobs by clicking here.
Position Qualifications:

Education Required
• Bachelor’s degree; or equivalent combination of education and experience.
Experience Requirements
• 6 months or more of related customer service experience in a professional, financial or health care related environment.
• Strong attention to detail and proven ability to gather and analyze data and keep accurate records.
• Proficiency with computer software applications, i.e. Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge.
• Demonstrated ability to handle complex and ambiguous situations with minimal supervision.
• Self-motivated with initiative to seek out additional responsibilities, tasks and projects.
• Effective communication skills (written and verbal), active listening skills and the ability to maintain professionalism while handling difficult situations with callers or customers.
• Successful history collaborating in a fast-paced team environment.
• Demonstrated ability to follow policies and procedures while escalating issues as needed.

Desirable Qualifications
• Demonstrated ability to maintain or improve established productivity and quality requirements.
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws.
• Knowledge of healthcare billing (healthcare revenue cycle); insurance, and/or federal and state assistance programs.
• Familiarity with medical terminology.
• Experience identifying opportunities for improvement and making recommendations and suggestions.
• Experience with multiple technology platforms such as GE, Cirius ACD, and/or Epic.
• Ability to drive results and foster accountability throughout the team and organization.
• Maintain current awareness of industry trends and continually strive for improvement with both technical and professional skills.


Application Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications for this position.

Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM on 1/28/2020.

Successful candidates will be subject to a criminal background check, and five professional references will be required.

Equal opportunity/affirmative action employer


The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.


Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu.  For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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