Instructional Technology Consultant
Bachelor’s degree in an appropriate discipline or an equivalent combination of education and related experience in instructional support may also serve to meet these minimum requirements.
Required Qualifications:
• Experience, (typically 1-3 years) providing instructional and technical support in an information technology environment.
• Experience working on cross-functional teams;
• Strong interpersonal, verbal and written communication skills; the ability to explain computing concepts to non-technical staff;
• A proven track-record of initiating, managing, and completing technology projects;.
• Strong troubleshooting experience to resolve customer problems.
Desired Qualifications:
• Experience supporting technology in a higher educational setting;
• Experience providing customer support for instructional or educational technology;
• Demonstrated ability to quickly learn and adapt to new technologies;
• Experience with enterprise-level IT service management (service ownership)
• Experience with course management systems (Desire2Learn, Canvas, Moodle, etc.)
• Experience with online video platforms such as ShareStream, Kaltura, etc.;
• Experience with lecture capture solutions such as Panopto, echo360, MediaSite, etc.;
• Experience with web conferencing solutions such as Zoom, Skype for Business, BlackBoard Collaborate, etc.;
In order to be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until position is filled.
Successful candidates will be subject to a criminal background check and credential verification. For questions or additional information, please contact Kim Kuebrich Yordi at kim-yordi@uiowa.edu
There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold a high standard of cultural competency and respect for difference that represents our commitment to diversity, equity, and inclusion.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
