IT Support Analyst (Hybrid)

Education Requirements

• A Bachelor's degree in STEM or related field, or an equivalent combination of education and experience 

   

Experience Requirements

• Six months of related customer service experience in a health care setting
• Excellent written, verbal, and interpersonal communication skills
• Excellent attention to detail and demonstrated ability to prioritize, multi-task and quickly change focus.
• Demonstrated ability to handle complex situations with minimal supervision

• Demonstrated proficiency with Microsoft Office and computer software applications

   

Desirable Qualifications Requirements

• Experience identifying opportunities for improvement, making recommendations and suggestions to improve workflows
• Experience with Radiology PACS system
• Self-motivated with initiative to seek out additional responsibilities, tasks and projects.
• Experience working with EPIC software/systems

• Knowledge of University of Iowa Policies and Procedures.

   

Application Process

To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

• Job openings are posted for a minimum of 7 calendar days or until position is filled

• Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check