Patient Access Coordinator - UI Patient Access Center

Required Qualifications:

• A Bachelor’s Degree or the equivalent combination of education and experience. 
• Typically 1 – 3 years administrative experience. 
• Excellent written and verbal communication skills.
• Knowledge of patient scheduling, scheduling workflows, and electronic scheduling systems. 
• Proficiency in working and understanding computer spreadsheet and database applications.
• Experience directing the work of employees in a leadership role.

Desired Qualifications:

• Knowledge of the University of Iowa Hospitals and Clinics policies, procedures, and regulations.
• Ability to be self-directed and demonstrate excellent judgement in prioritizing multiple projects and assignments.
• Commitment to customer and employee satisfaction.
• Ability to facilitate positive outcomes by collaborating and working in a team environment, establishing and meeting/exceeding department objectives and deadlines.
• Experience working in a contact center environment.
• Proficiency in Microsoft applications including OneNote, Excel, and Word. Experience in utilizing and understanding Tableau reporting tool.

Application details:

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and education verification. For additional questions, please contact kaitlin-luoma@uiowa.edu