Pharmacy Medication Assistance Revenue Cycle Representative
Education Requirements:
- Completion of a bachelor’s degree or equivalent combination of education and experience.
- Successful completion of the pharmacy technician certification exam within twelve months of the start of employment.
- Must be registered with Iowa Board of Pharmacy prior to commencing employment.
Experience Requirements:
- Previous experience in customer service.
- Experience and proficiency with computer software applications (i.e., Microsoft Office Suite – Word, Excel, Outlook, PowerPoint) or comparable programs.
- Strong attention to detail and proven ability to gather and analyze data and keep accurate records.
- Self-motivated with initiative to seek out additional responsibilities, tasks and projects.
- Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations.
- Demonstrate ability to follow policies and procedures while escalating issues as needed.
- Familiarity with medical terminology.
Desired Qualifications:
- Experience working in a complex hospital system is desirable.
- Experience working in a collaborative team environment is desirable.
- Pharmacy experience is desirable.
- Basic knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable.
- Working experience with multiple technology platforms (i.e., Epic, GE) is desirable.
- Basic knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable.
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
• Resume
• Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Penni Berger at penni-berger@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
