Revenue Cycle Coordinator (Main Campus University (MCU) Emergency Department (ED) ) - Patient Access Management (PAM) - Patient Financial Services

Education Required:

• Bachelor’s degree or equivalent combination of education and relevant experience. 

Experience Requirements:

• Attention to detail and proven ability to gather and analyze data and make recommendations.
• Proficient in the use of Microsoft Office Suite with strong Excel skills or comparable programs and the ability to learn and apply new software knowledge quickly.
• 1 year experience in a high-volume customer service environment that demonstrates an ability to manage difficult conversations; ability to influence (without authority), and experience with escalation techniques.
• Demonstrated ability to prioritize and coordinate inquiries and concerns of customers: patients, staff, physicians, administration and public.
• Experience training and/or mentoring new employees or team members.

Desired Qualifications:

• 1+ year experience in medical claims processing, healthcare revenue cycle or medical coding.
• Experience and knowledge of Patient Financial Services’ functions, systems, processes & policies.
• Experience in a medical setting and/or emergency room setting.
• Knowledge of medical terminology and health care billing.
• Experience as a team leader or supervisor.
• Experience identifying opportunities for improvements in processes, procedures, and reporting.

Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

• Resume
• (optional) Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing. 

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Zachary Schmidt at zachary-e-schmidt@uiowa.edu.

Applicant Resource Center:

Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

• Monday 10:00 am – 4:00 p.m. 
• Tuesday 10:00 am – 4:00 p.m. 
• Wednesday 10:00 am – 4:00 p.m.
• Thursday 10:00 am – 4:00 p.m.
• Friday 10:00 pm – 4:00 p.m.

Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.

Visit the website for more information: Application Resource Center | University of Iowa Health Care