Revenue Cycle Coordinator (Prior Auth) - Patient Access Management (PAM) - Patient Financial Services (PFS)

Education Required:

• Bachelor’s degree or equivalent education and experience in a financial, medical billing, coding and/or revenue cycle environment(s).

Required Qualifications:

• 1+ year of experience with prior authorizations.

• Outstanding attention to detail and proven ability to gather and analyze data and make recommendations. 

• Proficient in the use of Microsoft Office Suite with strong Excel skills or comparable programs and the ability to learn and apply new software knowledge quickly.

• Experience (typically one year or more) in a high-volume customer service environment that demonstrates an ability to manage difficult conversations and resolve conflicts; ability to influence (without authority), and experience with escalation techniques.

• Demonstrated skills in time management and managing multiple priorities.  

• Ability to demonstrate the core leadership competencies and commitments for the organization which includes striving for performance excellence.

• Demonstrated proficiency in understanding medical necessity and the ability to navigate complex insurance policies and clinical criteria.

Desired Qualifications: 

• 1+ year experience in medical claims processing, healthcare revenue cycle or medical coding.

• Advanced knowledge of medical terminology and health care billing.

• Demonstrated ability to prioritize and coordinate inquiries and concerns of customers:  patients, staff, administration and public.

• Experience as a team leader or supervisor.

• Experience identifying opportunities for improvements in processes, procedures and reporting.

Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

• Resume

• Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing. 

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu.

Applicant Resource Center: Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. 

Hours:

• Monday 10:00 am – 4:00 p.m.

• Tuesday 10:00 am – 4:00 p.m.

• Wednesday 10:00 am – 4:00 p.m.

• Thursday 10:00 am – 4:00 p.m.

• Friday 10:00 am – 4:00 p.m.

Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.

Visit the website for more information: Application Resource Center | University of Iowa Health Care