Revenue Cycle Coordinator (Provider Enrollment) - Training, Operations, & Administrative Support Team - (TOAST) - Patient Financial Services (PFS)

Education Required:

• Bachelor’s degree or equivalent combination of education and relevant experience.

Required Qualifications: 

• Demonstrated ability to lead teams with confidence and fairness.

• Ability to motivate and coach employees to achieve individual and team goals.

• Outstanding attention to detail and proven ability to gather and analyze data and make recommendations. 

• Proficiency with Microsoft Office Suite with strong Excel skills or comparable programs and the ability to learn and apply new software knowledge quickly.

• Demonstrated ability to handle complex and ambiguous situations with minimal supervision.

• Demonstrated skills in time management and managing multiple priorities.

• Self‑motivated with the initiative to take on additional responsibilities, tasks, and projects without prompting; consistently seeks opportunities to improve processes and support team success.

• Exceptional communication skills (written and verbal), active listening skills, and the ability to maintain professionalism while handling difficult situations.

• Ability to deliver clear instructions, expectations, and feedback.

Desirable Qualifications:

• 1 – 3 years of experience as a team leader or supervisor.

• 1 – 3 years of Provider enrollment experience.

• 1 – 3 years of Epic experience.

• Experience and knowledge of Patient Financial Services’ functions, systems, processes, and policies.

• Experience identifying opportunities for improvements in processes, procedures, and reporting.

• Proficiency in documenting processes, tracking performance, and ensuring compliance with organizational policies.

• Experience with workflow management, scheduling, reporting, or other operational systems relevant to the department.

• Proven experience handling conflict, giving corrective feedback, and managing performance issues professionally.

Application Process:  In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

• Resume

• Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu.

Applicant Resource Center: Need help submitting an application or accepting an offer? Support is available!

Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

• Monday 10:00 am – 4:00 p.m.

• Tuesday 10:00 am – 4:00 p.m.

• Wednesday 10:00 am – 4:00 p.m.

• Thursday 10:00 am – 4:00 p.m.

• Friday 10:00 am – 4:00 p.m.

Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.

Visit the website for more information: https://uihc.org/locations/medical-center-university/application-resource-center