Revenue Cycle Manager - Professional Coding Division (PCD) - Patient Financial Services (PFS)
Iowa Health Care department PCD (Professional Coding Division) is looking for a Coding Manager (Revenue Cycle Manager) who will directly supervise Coding Coordinators who typically oversee teams ranging from 10 to 30 Coders. The Coding Manager will serve as a resource for staff by providing supervision, leadership and expertise in departmental coding and compliance functions. Coding Managers provide expertise for data analysis, trending, and payor regulations/policies.
- Welcoming - We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.
- Excellence - We achieve and deliver our personal and collective best in the pursuit of quality and accessible health care, education, and research.
Position Responsibilities:
- Plan, organize and direct the coding operational and technical activities of assigned divisions for both physician and hospital coding within PCD.
- Assist the Associate Director with administration of PCD by providing direction and oversight to the Coding Representatives and Coding Coordinators within PCD.
- Assist with planning unit goals and perform quality assurance reviews to ensure established goals are being met.
- Act as a liaison for PCD to the clinical department administrators, physicians, Hospital Administration, third party intermediaries, billing staff, PFS and patients regarding coding and billing.
- Administer and monitor the coding and billing performed for the centralized departments within PCD to ensure compliance with all regulations and billing practices.
- Prepare periodic and recurring reports for administrators within UI Health Care.
- Maintain the confidentiality of patient information.
- Prepare and maintain appropriate reports to summarize the results of the department coding and billing activities.
- Assist with budget preparation, projections, and monitoring.
- Provide information and serve as a resource regarding coding and billing guidelines for physicians, clinical department administrators, and billing staff.
- Obtain, prepare, assemble, and distribute educational materials regarding coding.
- Perform human resource functions such as: interviewing, selection, training, performance evaluation, promotion, and disciplinary action; daily direct supervision for assigned staff; maintain personnel records: monthly time sheet & vacation and sick leave approvals.
- Provide additional education and training when opportunities are identified, or new processes are implemented.
- Assist with the development and implementation of staff performance standards including development of motivational incentives within the institutional and state guidelines.
- Assist with the coordination of intra-unit and inter-unit operations and procedures and participate in regular department meetings to discuss and assist in developing operational policies and procedures.
- Advise staff and others requiring interpretation of policies and regulations of specific projects or programs in assigned work area.
- Assist in the orientation, training, and education of new employees. Assist in review of work performed by new employee to ensure accurate and consistent coding and billing.
- Assist in planning, developing, and implementing computer applications, upgrades to coding and billing systems, dictionary databases, claims submission, and other bolt on software products. Review payor policies and relay coding updates to appropriate departments.
- Monitor statistical data including payer denial data in order to recommend and implement operational procedures and protocols to improve services, reduce costs, decrease days of revenue, and increase cash flow.
- Assists with preparing and compiling special and periodic statistical and financial reports for the Director of PFS, clinical department administrators, as well as hospital and college administration.
- Work with hospital and clinical department administrators and their coding/billing and supervisory staff as well as nurses, physicians, residents, medical students, and allied staff including but not limited to; Human Resources; Health Care Information Systems; Admissions; Registration; Health Information Management, Joint Office for Compliance, and Patient Financial Services.
- Work with external contacts including but not limited to: third-party payers; various colleges/institutions regarding HIM or coding students; Iowa Health Information Management Association; American Health Information Management; American Academy of Professional Coders; patients; physicians; governmental agencies; and others as needed.
Classification Title: Coding Manager (Revenue Cycle Manager)
Department: Professional Coding Division (PCD)
- Hybrid – while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR. The employee’s remote workstation should replicate the onsite setup as if they were working onsite at HSSB.
- Remote - when working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite and at their own expense, the employee will be required to obtain or possess 2 (two) monitors, in addition to the university-issued laptop, which will serve as a third monitor due to its built-in camera function, a keyboard, and a mouse. Employees will be required to provide a photo of the domicile office setup and perform an internet speed test by visiting https://www.speedtest.net/ with a minimum 30mb download and 10mb upload reflecting a University of Iowa IP address, then providing a screenshot of the speed test to HR. The employee’s remote workstation should replicate the onsite setup as if they were working onsite at HSSB.
Education Required:
Required Qualifications:
- Certification as RHIT or RHIA; or coding certification (i.e. CPC, CCS, etc) through a nationally recognized credentialing body such as AHIMA or AAPC.
- 2 or more years medical coding experience.
- 1 or more years supervisory experience.
- Proficiency with standard office computer software applications (i.e. Microsoft Office Suite) and ability to learn and apply new software knowledge quickly.
- Excellent, effective written and verbal communication skills to achieve and provide quality customer service by demonstrating positive professional demeanor at all times.
- Strong attention to detail with accuracy to achieve or exceed organizational and individual performance goals.
- Strong planning and organizational skills.
- Experience and knowledgeable with CMS regulations or industry standards.
- Proven collaboration and conflict resolution skills that demonstrate positive outcomes.
- Demonstrated experience with maintaining confidentiality with information received.
- Ability to multi-task and quickly change focus in a fast-paced work environment.
- Ability to demonstrate the core leadership competencies and commitments for the organization which includes striving for performance excellence.
Desirable Qualifications:
- Knowledge of University Human Resources policies, procedures, and regulations and UI Health Care Coding policies, procedures, and regulations.
- Experience identifying opportunities for operational improvement and implementation of changes to workflow/processes.
Application Process:
To be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:
- Resume
- (optional) Cover Letter
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
Successful candidates will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
- Monday 10:00 am – 4:00 p.m.
- Tuesday 10:00 am – 4:00 p.m.
- Wednesday 10:00 am – 4:00 p.m
- Thursday 10:00 am – 4:00 p.m
- Friday 10:00 pm – 4:00 p.m.
- Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by.
- Visit the website for more information: Application Resource Center | University of Iowa Health Care
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
