Student Care Coordinator
Required Qualifications:
- A Bachelor’s degree in social work, psychology, or related field, or an equivalent combination of education and related experience
- Valid driver’s license and ability to meet UI Fleet Safety Standards.
- Experience (typically 1-3 years) providing comprehensive advocacy and crisis management
- Demonstrated analytical skills and risk assessment skills
- Excellent interpersonal and written and verbal communication skills, as well as the ability to provide timely follow-up to emails, messages, meetings, and case notes
- Demonstrated ability to work independently and utilize critical thinking skills to prioritize issues/concerns
- Must be proficient in standard office computer software applications
- Ability to work with a variety of individuals and groups in a constructive and civil manner while appreciating the unique contributions of individuals
- Models open, respectful, accepting, and supportive behaviors with team members
Desirable Qualifications:
- Master’s degree in Social Work, Higher Education/Student Development, Counseling, or related field
- Experience (typically 1-3 years) working with distressed students within an educational institution; preferably in higher education setting
- Experience using database software, preferably the Maxient system
- Training and/or demonstrated experience in student crisis and emergency situations
- Knowledge of University of Iowa offices, policies, and procedures or Iowa City community resources
Application Details:
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact Alaysia McAtee at alaysia-mcatee@uiowa.edu.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
