Success Coach, TRIO Student Support Services

POSITION QUALIFICATIONS

Education and Experience Required:

• A master’s degree is required in Higher Education, Student Affairs, Counseling, Psychology, Curriculum & Teaching, or related or equivalent combination of education, experience, and expertise.

Typically requires 1 – 3 years of experience in at least two of the following:

• Serving students with disabilities, U.S. ethnic minority, first generation, LGBTQ, military/veteran, and/or low-income students in a student support setting.
• Counseling or advising, college/university students with disabilities, U.S. ethnic minority, first generation, LGBTQ, military/veteran, and/or low-income students in a higher education student support setting.
• Developing and implementing programs for underrepresented students in an education setting.

Competencies Required:

• Demonstrates a commitment to promoting a diverse and inclusive workforce and educational environment and demonstrated experience working effectively with diverse faculty, staff, and students.
• Demonstrates a working proficiency in each of the following areas:
  • Communication (oral and written) techniques and relationship building skills that enable one to establish and build healthy working relationships and partnerships with a variety of individuals and groups in a constructive, civil, respectful, and collaborative manner.
  • Developing, coordinating, and implementing educational and/or instructional programs; teaching or instructing, preferably in a higher education setting.
  • Counseling students to help their emotional, physical, occupational, and social development. Communicating with students regarding their academic performance objectives and providing feedback for improved performance.
  • Understanding issues related to the decision-making process to analyze situations fully and accurately and reach productive decisions.
  • Maintaining confidential records and information.

Desirable Qualifications:

• Experience in curriculum design.
• Experience in assessment and evaluation methods to improve educational goals.
• Knowledge of policies, procedures, regulations, and programming pertaining to college/university admissions, scholarships, financial aid, student services, alumni affairs, university relations and media, campus facilities, university community, or advising and academic/collegiate degree programs.
• Experience in both oral and written communication with Spanish speaking constituents.

Required Application Materials & Additional Information

In order to be considered for interview, applicants must upload both of the following: a resume and a cover letter and mark them each as a “Relevant File” to the job submission.

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be subject to a criminal background check. Up to five (5) professional references will be requested at a later step in the recruitment process.

**This is a specified term appointment.  The incumbent will be initially appointed for one year and eligible for renewal annually in one-year increments.  See additional info in the  https://opsmanual.uiowa.edu/human-resources/professional-and-scientific-staff#3.1