Support Services Coordinator - Admissions & Transfer Center (ATC) - Hybird

Education Requirement:

• A Bachelor's degree in a related field, or an equivalent combination of education and experience.

Experience Requirement:

• Minimum 1-3 years providing administrative support. 
• Excellent written and verbal communication and interpersonal skills.
• Knowledge of patient throughput and electronic medical charting systems, specifically EPIC. 
• Proficiency in Microsoft applications including OneNote, Excel, and Word. Experience in utilizing and understanding Tableau reporting tool.
• Proficiency in working and understanding computer spreadsheet and database applications.
• Experience directing the work of employees in a leadership role.

Desired Qualifications:

• Knowledge of University policies, procedures, regulations and guidelines as well as familiarity with UIHC is desirable.
• Ability to be self-directed and demonstrate excellent judgement in prioritizing multiple projects and assignments.
• Experience working in a contact center environment.
• Ability to work effectively with a team and all levels of management.
• Demonstrated ability to work collaboratively across functions, levels and departments toward shared objectives.
• Demonstrated organizational and project management skills.
• Experience working in a healthcare environment. 

Application Process:  In order to be considered, applicants must upload a resume and cover letter clearly addressing how the required and desired qualifications of this position have been met. Up to 5 professional references will be requested at a later step in the recruitment process. Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM on May 22, 2024. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. For questions, please contact jill-presler@uiowa.edu.