Support Services Manager - Clinic Administration
Required Qualifications:
• Bachelor’s degree; or an equivalent combination of education and relevant experience.
• Typically requires 3 years relevant program management experience to include conflict resolution.
• Extensive knowledge of electronic oral health information system (preferably AxiUm).
• Developed knowledge, understanding, and adherence to HIPAA.
• Excellent customer service skills with a commitment to high-quality patient care and patient satisfaction.
• Demonstrated excellent written, verbal, analytical, and group communication skills working in a multi-cultural environment.
HIGHLY Desirable:
• Previous experience with implant coordination (preferably dental).
• Previous experience developing and delivering training materials, including videos and manuals.
• Quality assurance experience including active conflict management/resolution experience.
• Proven expertise in financial management, including oversight and administration of grant program funds.
Desirable:
• Experience reviewing/utilizing data trends/patterns to inform policy and practice improvements.
Position and Application Details:
In order to be considered, applicants must upload a Cover Letter, Resume, and 3 Names of Professional Reference (and mark as “Relevant File”) to their submission.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
