Support Services Specialist
- Bachelor’s degree in Health Information Management, business administration or the equivalent combination of education and experience is necessary.
- 1 year experience working with medical records/health information.
- 1 year supervisory experience
- Knowledge and understanding of medical terminology.
- Knowledge and proficiency with computer applications (i.e. Microsoft Office suite).
- Excellent written and verbal communications skills.
- Medical terminology
Desired Requirements
- Three or more years working with medical records/health information
- Three or more years supervisory experience
- Knowledge or experience with duplicate medical record or incorrectly merged medical record processes
- Knowledge of UI Health Care medical record/health information functions
- Knowledge and experience with Epic Clinical Documentation system
- Knowledge or experience with Epic Medical Record Tracking system
- Knowledge of UI Health Care policies and procedures
- Experience using Zoom, Skype, Microsoft Teams
- Certification as RHIT or RHIA
Position and Application Details:
In order to be considered for an interview, applicants must upload a Resume and Cover Letter and mark them as a “Relevant File” to the submission. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and education/credential verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact karen-r-kelly@uiowa.edu.
Applicant Resource Center – Need help submitting an application or accepting an offer? Support is available. The Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Tuesdays & Thursdays 2:00pm – 4:00pm, Or by appointment. Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.
Additional Information
- Classification Title: Support Services Specialist
- Appointment Type: Professional
- Schedule: Full-time
- Work Modality Options: Hybrid
Compensation
Pay Grade: 3A
Contact Information
- Organization: Healthcare
- Contact Name: Karen Kelly
- Contact Email: karen-r-kelly@uiowa.edu
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

