Support Services Specialist

Required Qualifications

• Must have Bachelor’s degree or an equivalent combination of education and experience.
• Must have minimum of 6 months-1 year of administrative support experience.
• Must have ability to anticipate needs, problems and potential issues and use judgement, foresight, and problem-solving skills to troubleshoot, recommend and implement solutions.
• Must demonstrate careful attention to detail and accuracy, strong organizational skills, and ability to handle multiple tasks quickly and effectively, proactively establish priorities and meet deadlines.
• Excellent written and verbal communication skill required.
• Proficient in computer software applications (Microsoft Office Programs) required.

Desirable Qualifications

• Physician scheduling experience or experience in an academic clinical department, preferably primary care is desired.
• Previous experience working with ProTrav, APR, and Qualtrics is highly desirable.
• Proficiency in Epic Cadence and/or Epic template management is highly desirable.
• Knowledge of University of Iowa policies and procedures is desired.

Application Process: In order to be considered, applicants must upload a resume and cover letter(under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. 

Job openings are posted for a minimum of 14 calendar days. 

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. References: Five professional references will be requested and required at a later step in the recruitment process

This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

This position is not eligible for University sponsorship for employment authorization. 

With additional questions, please reach out to Austin Bullock at austin-bullock@uiowa.edu.