Support Services Specialist - Business Office, College of Dentistry

Required Qualifications:

·         Bachelor’s degree or equivalent combination of education and relevant experience.

·         High level, fast-paced customer service experience in a financial, health care, or other relevant environment including:

o   Knowledge of healthcare billing and revenue cycle.

o   Excellent written, verbal and interpersonal communication skills.

o   Strong attention to detail and ability to maintain a high level of accuracy.

o   Proficiency with word processing, spreadsheets, calendaring and presentation software (i.e. Microsoft or Google).

o   Demonstrated ability to maintain professionalism and handle difficult and complex situations.

o   Demonstrated experience working in a collaborative team environment.

Desirable:

·         Knowledge of Health Insurance Portability and Accountability Act (HIPAA).

·         Awareness of evolving insurance industry submission trends/changes.

·         Experience utilizing electronic health records.

·         Knowledge of dental/medical terminology.

Position and Application Details:

Position NOT Eligible for University Sponsorship of Employment Authorization

In order to be considered for an interview, applicants must upload a Resume (and mark as “Relevant File”) to their submission.  A Cover Letter is recommended; 3 Names of Professional Reference may be required at a later date.

Job opening are posted for a minimum of 14 calendar days.  This job may be removed from posting and filled any time after the minimum posting period has ended.  For questions or additional information, please contact COD-Requisitions@iowa.uiowa.edu.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.