Support Services Specialist - Orthodontics, College of Dentistry

Required Qualifications:

-          Bachelor’s degree or an equivalent combination of education and relevant experience.

-          Billing experience and insurance payment knowledge (i.e. eligibility, registration, company payment procedures, discrepancy tracking)

-          Patient account interactions, including development of payment plans.

-          Strong knowledge of third party payers’ guidelines and procedures required.

-          Demonstrated experience resolving claims and billing situations.

-          Possess strong analytical skills, and computer skills including Outlook, Excel, Access and Word.

-          Demonstrated Customer/Patient Account service skills.

-          Strong written, verbal, and interpersonal communication skills.

-          Demonstrated ability to work both independently and as a member of the team.

Desirable:

-          Experience working in Orthodontic dental clinic

-          Experience with electronic health record systems.

-          Demonstrated ability to balance multiple priorities and tasks through time management and planning techniques; and

-          Knowledge of CDT 2021 dental codes or medical coding such as ICD-10 or CPT-4.

Position and Application Details:

In order to be considered for an interview, applicants must upload a Resume (and mark as “Relevant File”) to their submission.  A Cover Letter is recommended; 3 Names of Professional Reference may be required at a later date.

Job opening are posted for a minimum of 14 calendar days.  This job may be removed from posting and filled any time after the minimum posting period has ended.  For questions or additional information, please contact COD-Requisitions@iowa.uiowa.edu.

 Position NOT eligible for University Sponsorship of Employment Authorization.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.