Support Services Specialist - Phlebotomy IRL

Required Qualifications:

·       Completion of a Bachelor’s degree or equivalent combination of education and experience

·       Minimum of 6 months of recent clinical customer service/administrative experience in a fast paced, high volume office environment

·       Familiarity with medical terminology

·       Complex scheduling experience for multiple providers in a healthcare environment

Desired Qualifications:

·       Experience and proficiency with computer software applications (i.e. Microsoft Office Suite – Word, Excel, Outlook, PowerPoint) or comparable programs

·       Strong attention to detail and proven ability to gather and analyze data and keep accurate records

·       Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow

·       Excellent verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations

·       Demonstrate effective problem-solving abilities and meets challenges with resourcefulness

Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. For questions, contact Anne Beyerink at anne-phillips@uiowa.edu.

This position is not eligible for University sponsorship for employment authorization.