Assistant Director of Athletics IT

Required qualifications:  

• A Bachelor’s degree in an appropriate discipline or an equivalent combination of education and related experience in technical support;
• Professional support experience (typically 1-3 years) using varied technology concepts relating to electronic file storage, desktop management, networked print services or other applicable technologies;
• Experience supporting Windows and Apple personal computers and laptops;
• Experience supporting printers, multi-function devices and personal mobile computing devices (smartphones, tablets, etc.);
• Knowledge of and the ability to use summarization and simplification techniques to explain complex technical concepts in simple clear language appropriate to the audience;
• Demonstrated ability to identify and troubleshoot computer systems and network performance for operational problems and make recommendations for corrective actions; 
• Ability to effectively communicate technical information, both orally and in writing, with other technical and non-technical staff, including peers, content providers, designers, workgroups, managers, and general customers
• Knowledge of current web standards (for HTML, CSS, AJAX, CMS, etc.) and demonstrated skill employing these in creating standards-compliant web pages
• Professional experience working effectively with individuals from a variety of backgrounds and perspectives, demonstrating strong interpersonal skills and ability to build trusting relationships; 
• Ability to effectively present information and respond to questions from groups, peers or managers, and general customers.
• Experience managing workstations using SCCM, Casper or other desktop management tools and strategies;
• Ability to routinely move, carry and transport computer equipment up to 50 pounds;
• Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console;

Desired qualifications:  

• Experience in an Intercollegiate Athletics environment
• Demonstrated ability to work on a variety of projects simultaneously, requiring detailed analysis, creative/practical problem solving, time management, and sound judgment
• Familiarity working with Drupal 7/8, WordPress Platform and/or other Content Management Systems – Highly desirable;
• Knowledge and/or certificate in IT Infrastructure Library (ITIL) foundation concepts;

Application Process:  Visit our website at http://jobs.uiowa.edu and search for keywords “Athletics IT”. Only applications submitted at https://jobs.uiowa.edu will be accepted. 

• Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. 
• Applicants must upload a resume and cover letter and mark them as a relevant file to the submission.  Applications without both a cover letter and resume will be considered incomplete and ineligible for consideration. 
• Successful candidates will be subject to a credential/education verification and criminal background check and be required to self-disclose any conviction history. 
• Five professional references will be requested at a later step in the recruitment process. 
• As a part of the University of Iowa’s review of your application and consistent with its policies and practices, the University may access and/or view information about you that is job-related and publicly available on the internet, including but not limited to information on social media sites. The access, viewing and/or use of such information is governed by the University’s Policy on Human Rights, as well as state and federal law.
• For questions or additional information, please contact Tanner Erwin at tanner-erwin@uiowa.edu.