IT Support Analyst - Radiology
The University of Iowa Health Care Department of Radiology is seeking a Research IT Support Analyst. To provide direct support, consultation, and guidance to physicians and research support staff requesting clinical images for research purposes. Assist in training users and identifying technical solutions. Support daily operations and assist with technology planning to maximize user and organizational effectiveness.
Duties Include:
- Provide direct support, consultation and guidance to physicians and research support staff requesting clinical images for research purposes.
- Manage the Radiology research system for clinical image requests for research purposes.
- Monitor and review research requests for clinical images.
- Support research related PACS projects
- Assist end users across the enterprise with image viewing, processing orders from providers for external Radiology studies, and requests for Radiology studies from outside facilities.
- Handle first level troubleshooting for Radiology research computer system issues.
- Troubleshoot and answer questions related to the functionality and use of a variety of computer systems used in Radiology.
Supervision received:
- General supervision is received from Radiology Systems Administrator
Supervision exercised:
- Functional supervision may be exercised over support staff
The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job.
University of Iowa Health Care —recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®
Percent of Time: 100%
Schedule: Monday to Friday; 0830-1700, with rotating holidays.
Benefits Highlights:
- Regular salaried position. Located in Iowa City, Iowa
- This position is eligible for hybrid work (combination of on campus and remote) within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
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Education Required
Experience Requirements
Desirable Qualifications
Application Process:
To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 7 calendar days or until position is filled. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check.
For additional questions, please contact Kimberly Wiley at kimberly-wiley@uiowa.edu.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
