Data Center Systems Analyst - Data Center Hosting
Information Technology Services at the University of Iowa is seeking a Data Center Systems Analyst to provide physical, hands-on server administration and support for hosted systems in the University’s enterprise datacenters.
This position includes:
- Learning and then independently performing the tasks necessary to provision, document, support, and decommission hosted systems at UI datacenters.
- Provisioning systems in UI datacenters includes administration of network connections and helping provision services managed by other core datacenter service providers.
- Supporting and performing maintenance of secure server (KVM, Serial, and Power Control) remote access software and infrastructure as a core responsibility.
This position provides an opportunity to learn how to readily identify core problems and apply problem-solving skills to resolve those problems, often under time constraints. Technical guidance and on-the-job training will be provided from higher-level staff. This role will be expected to have regular contact with users involving service delivery, reviewing needs, and assisting with planning for system deployment or modifications. This role is also responsible for the reliability and availability of multiple systems and services and may administer a small site alone or assist in the administration of a large system. Errors could jeopardize the assigned project(s) and may have significant financial exposure across the enterprise.
The person in this position will be required to frequently move and put into place technical equipment weighing up to 50 pounds (assistive tools are available). This role also requires both the ability to remain in a stationary position and the ability move about the data center environment to access necessary equipment.
This position has a project assignment of one year from the date of hire and is classified as a "specified term appointment" as a Systems Analyst (PIF1) with full fringe benefits.
U.S. citizenship, permanent residency, or protected person status is required for this position.
For a full job description, please email Melanie Bell at melanie-bell@uiowa.edu.
About IT Services:
Our mission is to create a welcoming and supportive work environment where everyone feels empowered to be their authentic selves and share ideas. We are committed to cultivating a welcoming and respectful workforce culture where people of all backgrounds and perspectives are empowered to make a positive impact. We embrace this commitment as mission-critical in everything we do and embed it in hiring, incentive, retention, and career-development practices and initiatives.
Required Qualifications:
- A Bachelor’s degree or an equivalent combination of education and related experience may also serve to meet this minimum requirement.
- Experience (typically 1-2 years) working in an enterprise-level configuration (250+ users) including supporting and managing related technologies.
- Demonstrated ability to assist in system design.
- Experience in applying the process of securing servers and applications.
- Demonstrated ability to communicate effectively, both orally and in writing, with technical and non-technical staff.
- Demonstrated ability to perform troubleshooting skills in enterprise systems.
- Valid driver’s license and the ability to meet the University of Iowa Fleet Safety requirements (see website for info) https://uiowa.edu/riskmanagement/vehicle-use.
- Ability to accomplish day-to-day tasks including moving and transporting equipment up to 50 pounds.
- U.S. Citizenship, permanent residency, or protected person status is required for ITAR compliance.
Desirable Qualifications:
- Experience with current Windows/Linux/AIX Server operating systems.
- Experience supporting, configuring, or administering MS SharePoint services.
- Experience with server cabinet and cable management and cable labeling.
- Experience working with out-of-band management (i.e. Raritan, cc-sg, powerIQ, IPMI, etc.).
- Familiarity with virtualization (i.e. VMware, AIX LPAR).
- Knowledge of Active Directory.
- Experience supporting technology in a higher educational setting.
- Experience with storage systems (NAS, SAN, iSCSI, etc.).
- Knowledge of EIA/TIA standards and an understanding of fiber optic cabling, including patching, testing, and documentation.
- Industry certifications.
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
- Resume
- Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Melanie Bell at melanie-bell@uiowa.edu.
There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold a high standard of cultural competency and respect for difference that represents our commitment to a welcoming and respectful work environment.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
