IT Support Consultant
Bachelor’s degree in an appropriate discipline or an equivalent combination of education and related experience in instructional support may also serve to meet these minimum requirements.
Required Qualifications:
• Experience, (typically 1-3 years) providing instructional and technical support in an information technology environment.
• Experience supporting educational technology
• Experience working on cross-functional teams
• Strong interpersonal, verbal and written communication skills; the ability to explain computing concepts to non-technical staff
• Ability to troubleshoot issues pertaining to the use of instructional technology
• A proven track-record of initiating, managing, and completing technology projects
• Experience creating and presenting training sessions for instructional technology applications within one-on-one, small group and large scale training sessions
• Proven record of technical curiosity and problem-solving skills
• Proficiency with Microsoft Office suite
• Criminal background check and credential check will be required for finalist.
Desired Qualifications:
• Experience supporting technology in a higher educational setting
• Experience leading instructional technology projects
• Demonstrated ability to quickly learn and adapt to new technologies
• Knowledge of current trends and issues impacting academic technology in higher education
• Experience with course management systems (such as Desire2Learn, Canvas, Moodle, Sakai, Blackboard, etc.)
• Experience with Adobe Creative Suite (or equivalent web, photo and image editing software)
• Experience evaluating new and emerging technologies and their potential applications specific to teaching and learning
• Master’s degree in Instructional Technology, Computer Science, Library Science or other related degrees in instructional support
• Experience researching, evaluating and piloting new and emerging instructional technologies
Additional Information:
Please attach a cover letter and your resume as part of the application process. Job will be posted through December 2, 2018. For questions or additional information, please contact Kim Kuebrich Yordi, kim-yordi@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
