IT Support Consultant - AV
Education Required
Bachelor’s degree in a related field, or and audio/video related field; or equivalent combination of education and related experience.
Experience Requirements
- Experience, typically -1-3 years, in application and/or technology support
- Demonstrated ability to work independently with a strong customer service focus.
- Familiarity with web-based video conferencing applications and tools
- Understanding of AV installation, equipment setup and operation
- Ability to diagnose and resolve technical AV issues.
- Physical ability to occasionally move and transport equipment up to 50lbs.
- Experience planning, organizing, and executing projects.
- Excellent oral and written communication skills to communicate effectively with a variety of technical and non-technical staff.
Desired Qualifications
- Knowledge troubleshooting and resolving issues with AV control systems.
- Experience with wired, wireless networking and security.
- Certifications: Infocomm CTS, Infocomm CTS-I or other industry certifications
- Experience with Visio, AutoCad, Blue Beam or similar design software applications.
- Experience working in a Service Call Center with an electronic ticketing system.
- Knowledge of Construction Project management; understanding of construction drawings, documentation, and change order processes, specifically relating to Division 27.
- Experience in a healthcare or health industry environment.
- Experience with Crestron, QSC, Extron, or similar AV equipment.
To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
This position is not eligible for University sponsorship for employment authorization.
For additional questions contact Jody Reinier jody-reinier@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
