Senior Network Engineer
Position Summary:
This role will support the design, implementation, monitoring, and continuous optimization of the network infrastructure for University of Iowa Healthcare. This position will support and advance Wide Area Network (WAN) operations to ensure secure, reliable connectivity for critical healthcare functions. This role will oversee the execution of technical projects, provide expertise on advanced network technologies, conduct comprehensive network assessments and troubleshooting, and ensure optimal performance across core, access layer, and Wi-Fi networking services.
- Work in concert with others to plan and manage the design, development, and support of the UIHC enterprise wireless and wired networks and services.
- Install and maintain switching and routing network communication electronics in LAN, MAN, and WAN environments.
- Monitor data network health using various network applications for live analysis, troubleshooting, and RCA investigation.
- Operate management tools and utilities to design, implement, document, and troubleshoot network services.
- Participate in and/or lead communication services problem solving across numerous device types utilizing wireless, copper, and fiber optic transmission media.
- Troubleshoot problems of moderate to a high degree of complexity and determine and recommend appropriate action for correction. Work with vendors, other staff members and end users to ensure and maintain proper working conditions.
- Plan and coordinate local and remote service outages and subsequent restoration with telecommunication providers, infrastructure, network, and end user community as required.
- Assist with security monitoring, performance monitoring, diagnostics, testing and preventative maintenance of communications equipment and communication services.
- Develop and implement detailed procedures related to network installation, operation, performance monitoring, security, preventative maintenance, customer support, troubleshooting and repair. Ensure that all procedures and inventory documentation are kept accurate and current.
- Assist in developing training, KB, templates, and standard operating procedure documentation.
- Analyze communication requirements and assist in developing new solutions and services recommendations.
- Assist in determining project estimates in terms of cost, time and resources required.
- Prepare written and oral recommendations for management staff regarding network, system, or service improvements.
- Provide technical guidance and assistance to peer network engineers, desktop and helpdesk staff, and other departments as required.
- Keep abreast of trends and technical development in the networking field especially as it relates to healthcare.
- Follow policies and procedures in accordance with the guidelines of The University of Iowa Hospitals and Clinics (UIHC) and HealthCare Information Systems (HCIS)
- Perform other duties as delegated in support of overall HCIS activities.
- May provide functional supervision over other network engineering staff.
Health Care Information Systems (HCIS) provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.
HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff
Pay Grade: https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure-b
Salary: $85,843.00 to commensurate – 5B
The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits
Percent of Time: 100%
Location: 3281 Ridgeway Drive, Coralville, Iowa
Staff Type: Professional & Scientific
Type of Position: Regular
Education Required
Requires a Bachelor’s degree in Computer Science, Electrical Engineering or related field, or an equivalent combination of education and experience.
- Minimum of three years of experience with the design, installation, and management of enterprise-class wired data network services.
- Knowledge of the OSI model, industry best practices, and design/configuration standards for communication technologies and services
- Demonstrated ability to work independently and in team environments with a strong focus on customer service.
- Strong verbal and written communication skills.
- A valid driver’s license and ability to meet and maintain UI Fleet Safety Standards.
- Experience in a Healthcare environment.
- Experience with various operating systems including Windows, Mac OS, and mobile device Oses.
- Experience with management platforms including Cisco Catalyst Center, ISE, Cisco Spaces, Infoblox, SDWAN management, MS Azure portal, and Equinix Network Edge.
- Knowledge of and experience with configuration and maintenance of BGP, OSPF, STP, HSRP, QoS, 802.1q, 802.1x, QoS, MPLS, DNS, DHCP, multicast, Syslog.
- Knowledge of various Cisco hardware families including 8k ISR, 9k switching, 9k Wi-Fi.
To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be subject to a criminal background and credential check. This position is not eligible for University sponsorship for employment authorization.
For additional questions contact Dean Awe dean-awe@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
