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Senior Systems Administrator, Unified Communications

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IT Professionals
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20001520 Requisition #
Thanks for your interest in the Senior Systems Administrator, Unified Communications position. Unfortunately this position has been closed but you can search our 341 open jobs by clicking here.
Education Required

A bachelor’s degree in computer science or closely related field or an equivalent combination of education and experience. 

Experience Requirements

• Experience (typically 3+ years) of related technical experience
• Demonstrated proficiency with installation, configuration and administration of Microsoft Exchange 2016, Microsoft Exchange Online or other e-mail messaging system, and Microsoft Outlook 2016/365 (or other e-mail clients) configuration and administration.
• Experience with Skype for Business 2019, Cisco Jabber, or other instant messaging software, Skype for Business 2019, Cisco WebEx, Zoom, or other online meeting software and Skype for Business 2019 Auto Attendant, Cisco Contact Center, or other ACD software solutions.
• Adept with email security including, but not limited to: DMARC, sender base reputation filtering, anti-spam filtering, anti-virus filtering, advanced malware protection, content filtering, spam quarantine, email encryption, and message encryption via secure SMTP over transport layer security.
• Knowledge of networking infrastructures, including LAN, WAN, VPN, etc. and their relation to unified communications design and performance.
• Experience with configuring, troubleshooting and managing systems and servers
• Demonstrated ability to work independently and in team environments with a strong focus on customer service and/or commitment to diversity in the work/academic environment
• Ability to communicate effectively both verbally and in writing with technical and non-technical staff

Desired Qualifications

• Versed in programming with a scripting language such as PowerShell
• Technically fluent in server hardware and Windows Server administration
• Familiar with mobile messaging technologies such as Good Mobile or Microsoft ActiveSync.
• Knowledge of unified communication protocols (SIP, RTV, WebRTC, H.264, and H.323) and understand the impact of QoS in the unified communication ecosystem.
• Hands-on experience with one or more hypervisor technologies.
• Experience configuring, troubleshooting and managing an eFax environment including, but not limited to: supporting features such as fax to e-mail, fax to print, fax to file share, e-mail to fax; integration with an EMR or similar applications; and troubleshooting server issues like dialing rules, SMTP gateway issues, etc.

In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position.  A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be subject to a criminal background and credential check.

Equal opportunity/affirmative action employer


The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.


Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu.  For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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