Application Developer, Cherwell Application

Bachelor’s in a related field or an equivalent combination of education and related application development/support experience. 

·         Some current relevant experience, typically 3-5 years, in the development and/or support of applications used by non- technical customers to support and enhance business processes.

·         Experience contributing to an integrated information system implementation cycle though areas such as design, workflow analysis, build, training, implementation, testing and support

·         Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build

·         Demonstrated ability using programming languages and tools for customizing vendor application software.

·         Experience working with vendors to analyze system and integration requirements

·         Experience communicating technical information effectively to technical and non-technical staff at the verbal, written and presentation levels

·         Demonstrated job-related experience and/or commitment to diversity in the work/academic environment 

Desirable Qualifications

·         Experience supporting an IT Service Management tool in a healthcare or academic setting

·         Experience with any of the following:  procedural workflows, inventory management systems, incident/service request process, knowledge management, change management

·         Cherwell training related but not limited to the following:  Cherwell Certified Administrator, CSM Foundations, Designer Essentials

·         Experience collaborating with technical and non-technical staff on system implementation projects

·         Demonstrated knowledge of and experience with basic project management

·         Experience with database design and table management

·         Experience implementing workflow, automated process and publishing blueprints

·         Demonstrated knowledge of and experience with any of the following data management methods: APIs, data imports, system integrations

The department intends to hire for one position from either Application Developer, Cherwell Application, requisition #19004725 or Sr. Application Developer, Cherwell Application, requisition #19004727, based on the qualifications of the successful candidate. Please apply to the specific position for which you which to be considered or both.  In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of the position.  A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be subject to a criminal background and credential check.  This position is not eligible for University sponsorship for employment authorization.