IT Director – Clinical Services

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Information Technology
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24002616 Requisition #

Position Summary:

University of Iowa Hospitals and Clinics department of Health Care Information Systems is seeking an IT Director to direct the analysis, design, implementation, operational support, and projects implementation of multi-disciplinary IT support teams throughout UI Health Care clinical, critical care, departmental and research environments. Direct, plan, and prioritize teams of technical staff to deliver critical information system services to all levels of UI Health Care faculty, staff, students, and customers. Direct the recruitment, performance management, and career development activities of responsible teams. Closely partner with and collaborate with leaders across UI Health Care departments and the academic enterprise, to support organizational initiatives. Manage Life Cycle strategies for all Clinical Technologies.

Position Responsibilities:

  • Assesses and communicates risks associated with technology related acquisitions and deployments.
  • Defines technical requirements for technology implementations and communicates them to stakeholders.
  • Assists with the development of timeline estimates for Technology Support and Implementation components of large-scale institutional projects and manages priorities to achieve timelines.
  • Reviews and approves hardware and software acquisitions and evaluates operational sustainability.
  • Directs staff on project-related activities as they relate to the selection, implementation, and support of various information systems services.
  • Contributes collaboratively within a fast-paced environment to ensure design and delivery of high quality, scalable, sustainable, and secure technical solutions that adhere to industry and institutional standards and best practices.
  • Provides guidance and oversight during service design, implementation, testing, deployment, and refinement phases.
  • Acts as a conduit between senior leadership, academic and healthcare departments across campus, all levels of faculty, staff, customers, and patients.
  • Understands institutional goals and objectives, translates these goals and objectives into specific work plans for staff and delegate authority needed to ensure project progress and ensure accountability for staff performance.
  • Ensures projects and services meet business and customer needs and expectations.
  • Manage budgets for hardware life cycles and build projects to make sure life cycles are kept up on appropriate pace.
  • Partner with internal and external departments, vendors, and customers to assess and develop future strategy and improved delivery requirements.
  • Maintains oversight and responsibility of multi-disciplinary IT teams.
  • Defines and influences organizational structure and improvement opportunities.
  • Directs team services including all operating system platforms, mobile device, printer and specialty vendor system consultation, deployment, and operational support for the enterprise.
  • Oversee provided services throughout all UI Health Care clinical, critical care, departmental and research environments, including 50 off-site locations.
  • Guides departmental IT resource personnel to ensure alignment with central IT and organizational initiatives.
  • Understands institutional goals and objectives, translate these goals and objectives into specific work plans for staff and delegate authority needed to ensure project progress and ensure accountability for staff performance.
  • Ensures projects and services meet business and customer needs and expectations.
  • Participates and conducts financial analysis on information systems and related operational support and drives optimal return on investment for the enterprise and department.
  • Ensure supported systems meet or exceed established best practices and business continuity requirements.
  • Influences information services decision making at department and enterprise level.
  • Identifies professional development opportunities and encourages continuous learning.
  • Identifies essential skills and experiences for the success of the department and oversee the succession planning for critical positions and staff members.
  • Leads staff through continuous improvement and organizational change management initiatives.
  • Assures staff are respected and treated in professional manner consistent with University policies and guidelines.
  • Employs techniques for maintaining staff enthusiasm, energy, focus and productivity.
  • Communicates clearly and consistently with all staff.

Health Care Information Systems (HCIS) provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.

HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff.

 Pay Grade: https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

Salary: $83,000.00 to commensurate – 6B

University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

Percent of Time:  100%

Location: 200 Hawkins Drive, Iowa City, Iowa

Staff Type: Professional & Scientific

Type of Position: Regular

Education Required

Bachelor’s degree in computer science or MIS or an equivalent combination of education and related healthcare technology experience.

Experience Requirements

  •        Experience (typically 7+ years) defining, planning, and guiding the installation of mission-critical healthcare IT services involving multi-disciplinary teams in a large academic medical center environment with considerable (3-5 years) administrative and management experience including staff management activities.
  •        Extensive knowledge of technology spaces, including hardware, networking, storage systems, security, application, and server/client services.
  •        Extensive knowledge of technology trends and demonstrated experience applying innovative technology solutions to business and healthcare problems.
  •        Exceptional verbal and written communication skills; ability to articulate ideas to both technical and non-technical audiences.
  •        Experience creating and leading a customer service-oriented team and developing initiatives to drive collaborative and service-oriented skills throughout organization.
  • Professional experience working effectively with individuals from a variety of backgrounds and perspectives.

Desired Qualifications

  •          Experience with change management.
  •          Experience with continuous improvement initiatives, ITIL and/or LEAN.
  •          Experience with Project Management.
  •          Experience in the development of standards and policies across functional specialties.
  •          Experience with analysis, planning, estimating, and scheduling of high-risk, high-impact IT projects.
  •          Experience with all aspects of talent management and professional development techniques.

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

This position is not eligible for University sponsorship for employment authorization.

For additional questions contact Brian Hegland brian-hegland@uiowa.edu

Equal opportunity/affirmative action employer


The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.


Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu.  For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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