Application Developer - EPIC Help Desk (Remote eligible w/in Iowa)
Education Required
Bachelor’s degree in a related field or an equivalent combination of education and related application development/support experience
Experience Requirements
- Typically, 3-5 years in the development and/or support of applications used by non-technical customers to support and enhance healthcare workflow processes, including a minimum of 2 years experience with Epic in a clinical or support role in a complex health environment such as a large medical center or teaching hospital.
- Experience communicating technical information effectively to technical and non-technical staff at the verbal and written levels.
- Ability to multi-task and quickly adapt to new and changing situations.
- Strong problem-solving skills and the ability to quickly learn new software, and application workflows.
Desired Qualifications
- Experience with remote work and supporting remote workers.
- Experience contributing to a successful Epic application implementation (design of applications, workflow analysis, build or application development, training, testing, and end user support, including as a super-user).
- Epic certification(s) desired.
- Previous experience within a Help Desk environment or providing 24x7 on-call support.
- Experience with Epic applications on iOS and/or Android device (Haiku, Canto, Rover or MyChart)
- Experience working collaboratively in a remote team-based environment.
- Experience using applications running in a Citrix environment.
- Experience with Microsoft Suite of products (Outlook, Teams, OneNote)
In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
This position is not eligible for University sponsorship for employment authorization.
For additional questions contact Sarah Tucker, sarah-tucker@uiowa.edu.
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
