Imaging Services Specialist ~ Radiology (IT Support Analyst)

Education Required

• Bachelor’s degree; or equivalent combination of education and experience

Experience Requirements

• 6 months or more of related customer service experience in a health care setting
• Superior written, verbal, and interpersonal communication skills.
• Effective communication skills (written and verbal) with the ability to maintain professionalism while handling difficult situations with callers or customers.
• Exceptional attention to detail and demonstrated ability to prioritize, multi-task and quickly change focus.
• Demonstrated ability to handle complex situations with minimal supervision.
• Proficient in computer software applications (Excel, MS Word, OneNote)

Desirable Qualifications

• Experience identifying opportunities for improvement, making recommendations and suggestions to improve workflows.
• Self-motivated with initiative to seek out additional responsibilities, tasks and projects.
• Experience with Radiology PACS system
• EPIC Experience
• Knowledge of University of Iowa Policies and Procedures

Application Process: 

To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until position is filled.

Successful candidates will be subject to a criminal background check.

For additional questions or concerns, please reach out to Ashley Fitzpatrick at ashley-fitzpatrick@uiowa.edu