IT Manager - Communications Infrastructure
The Physical Infrastructure team, part of Information Technology Services at the University of Iowa is seeking a Communications Infrastructure Manager to provide leadership and technical expertise for the team, overseeing the design, implementation, and maintenance of the University’s communication and IT infrastructure. Responsibilities include updating and enforcing CSI Division 27 standards, leading technical design meetings, developing detailed engineering plans for underground pathways and fiber optic networks, and managing critical integrated systems such as ArcGIS, AutoCAD, Bluebeam, Smartsheet, Milestone, ITConnect, and GPS Surveying tools.
This position will also have a heavy focus on supervisory responsibilities, including supervising professional and student staff, providing mentorship, training, task delegation, and performance management while fostering a positive and safety-conscious environment. This position will manage multiple projects simultaneously, establish and monitor budgets, and conduct post-project analysis. This person will also be expected to evaluate emerging technologies, such as new camera systems and GIS applications, to ensure the University’s communications infrastructure strategy aligns with enterprise business goals and evolving campus needs. This position will also be responsible for coordinating contractor work, enforcing safety standards, and collaborating closely with Facilities Management and external MEP professionals to ensure robust, sustainable work solutions.
This position is not eligible for University sponsorship for employment authorization.
This is an onsite position.
Applicants must have a valid U.S. driver's license and be able to meet the University of Iowa's Fleet Safety requirements.
For a detailed job description of either position listed above, please email Melanie Bell at melanie-bell@uiowa.edu.
About IT Services:
Our mission is to create a welcoming and supportive work environment where everyone feels empowered to be their authentic selves and share ideas. We are committed to cultivating a welcoming and respectful workforce culture where people of all backgrounds and perspectives are empowered to make a positive impact. We embrace this commitment as mission-critical in everything we do and embed it in hiring, incentive, retention, and career-development practices and initiatives.
Required Qualifications:
- Bachelor’s Degree in a field relevant to the position or an equivalent combination of education and additional related experience.
- Extensive experience (typically 5 years or more) supporting communication infrastructure, including planning, development, implementation, and maintenance of wired and wireless network infrastructure.
- Previous supervisory experience.
- Strong analytical and technical problem-solving skills, along with an ability to be systematic, technically curious, and self-motivated.
- Demonstrated, highly advanced ability to communicate effectively with a wide range of constituencies (including internal staff, campus collaborators, and contractors) in both technical and non-technical environments.
- Excellent written and verbal communication skills, including the ability to write and deliver clear and concise instructions, reports, and work summaries.
- Superior interpersonal, customer service, and customer relations skills.
- Ability to work well independently as well as part of a team.
- Familiarity with CSI Div 27
- Proficiency with construction techniques, Bluebeam or other similar related drafting software, and structured cabling.
- Valid US driver’s license with the ability to meet the University of Iowa’s Fleet Safety Requirements: https://opsmanual.uiowa.edu/administrative-financial-and-facilities-policies/risk-management-insurance-and-loss-prevention-5
Desirable Qualifications:
- Industry certifications such as BICSI Technician, RCDD, or Project Management or related.
- Experience supporting technology in an enterprise level configuration (500+ users)
- Experience evaluating vendor options, negotiating vendor contracts, and making budget recommendations.
- Experience supporting technology in a higher education environment.
- Basic knowledge of RFI, RFP, and RFQ documents.
Application Details:
In order to be considered, applicants must upload the following materials and mark them as “Relevant File” to the submission:
- Resume
- Cover letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For questions or additional information, please contact melanie-bell@uiowa.edu.
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Equal opportunity employer
The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
