IT Support Consultant – Community Connect Iowa
Education Required
Bachelor’s degree in Computer Science, MIS, IT-related field, or equivalent combination of education and experience.
Experience Requirements
- Experience, typically 1-3 years, supporting workstations running Windows 10 and MS Office 2016/365.
- Experience leading IT related projects.
- Professional experience working with desktop hardware and software in a managed workstation environment.
- Excellent oral and written communication skills to communicate effectively with a variety of technical and non-technical customers.
- Experience working in an IT Service Center environment.
- Ability to move and install clinical systems device/computer/printer.
- A valid driver’s license and must meet the University of Iowa Fleet Services Program rules and regulations.
Desired Qualifications
- Experience with Microsoft OneNote
- Experience with Electronic Health Records and interfaced systems.
- Demonstrated ability to work independently.
- Comfortable working with various powered and non-powered hand tools.
- Experience with wireless networking and security.
- Experience working in Health Care or Health Industry Environment.
- Experience with ITSM techniques, ITIL frameworks and/or LEAN principles.
- Excellent organizational skills
To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
This position is not eligible for University sponsorship for employment authorization.
For additional questions contact Jeff Smith jeffery-w-smith@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
