IT Support Consultant – Nurse Call
Education Required
Bachelor’s degree in related field, or equivalent combination of education and related experience
Experience Requirements
- Experience (typically 1-3 years) configuring, troubleshooting, and supporting integrated communications systems.
- Working knowledge of electric circuits and wiring in low-voltage applications, to include working from circuit diagrams, wiring schematics, and blueprints/floor plans.
- Excellent oral and written communication skills in order to communicate effectively with a variety of technical and non-technical staff.
- Ability to move and install equipment, ascend/descent ladders, and use tools effectively.
- Demonstrated ability to work independently with a strong customer service focus.
- Strong attention to detail, highly organized, ability to analyze complex workflow problems, and recommend solutions.
- A valid driver’s license and ability to meet and maintain UI Fleet Safety Standards.
Desired Qualifications:
- Experience working with nurse call systems (Rauland, Ascom, and Dukane), subsystems, and integrations.
- Experience with technical process documentation.
- Knowledge of servers, virtual servers, computer networking, and network topology.
- Experience with end-user support and training.
- Experience working on and/or overseeing projects while adhering to deadlines.
- Familiar with AutoCAD and Visio for creation of Scope of Work.
- Experience working in a hospital or similar healthcare setting.
- Knowledge of UL1069 and NFPA99 requirements.
To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
This position is not eligible for University sponsorship for employment authorization.
For additional questions contact Erik Kallaus erik-kallaus@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
