IT Support Consultant - UI Patient Access Center
Required Qualifications:
- Bachelor’s degree or equivalent combination of education and experience.
- Administrative experience of one year minimum
- Excellent written and verbal communication, which includes presentations and public speaking
- Experience communicating technical information effectively to technical and non-technical staff at the verbal, written and presentation levels
- Demonstrated job-related or equivalent experience in data capture, management, and use of reports to inform recommendations which align with desired organizational outcomes
- Demonstrated experience working with end-users to define system needs to support necessary medical office operations or equivalent experience
- Understands medical office business needs and understanding how to convert those needs into functional/technical scheduling system tools to meet or enhance medical office workflows or similar experience
- Experience with Microsoft Office tools
- Ability to work in a fast-paced environment balancing multiple priorities and projects to meet expected deadlines
Desired Qualifications:
- Experience working with the Epic system, or an electronic medical record
- Experience with hospital operations and/or Ambulatory Clinic operations or similar experience
- Epic certification and applied work experience in Cadence, Prelude, or other Epic applications
- Demonstrated knowledge of and experience with basic project management
- Knowledge of UI Health Care policies, procedures, and regulations
- Experience working with vendors to analyze system and integration requirements to meet medical office needs
- Completion of the Epic Decision Tree Badge
- Completion of the Epic Data Courier Mover Badge
Application Details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
- Resume
- Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. For additional questions, please contact kaitlin-luoma@uiowa.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
