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Quality and Operations Improvement Coordinator - CSS

20001090 Requisition #

The Quality and Operations Improvement Coordinator is responsible for leading quality improvement initiatives for Central Sterilizing Services (CSS).   This position is responsible for proactively reviewing and analyzing quality data indicators to identify areas for improvement and leading the development and implementation of operational changes.



-Participates in the development and maintenance of standard work including change notices and revision history

-Provides real time feedback from audit activity to leadership team and staff

-Reports and communicates quality improvement opportunities to MOR leadership team and participates in collaborative problem solving

-Reports and communicates quality improvement opportunities to appropriate supply chain personnel

-Provides written and verbal presentation to leadership team and staff

-Identifies quality data required to benchmark and assess CSS operations

-Creates, monitors and analyzes validity of data from multiple sources

-Analyzes data to identify root cases of operational concerns

-Monitors current metrics and analyzes results to identify trends  

-Organizes data and action plans into concise, easy to interpret reports

-Identifies and prioritizes areas or processes for improvement or further development

-Develops and implements structured plans for quality improvement initiatives

-Communicates project status to management and rest of the team

-Identifies and troubleshoots potential project barriers

-Audits internal processes including but not limited to tray assembly, decontamination, shift handoffs, standard work compliance, and environmental monitoring

-Ensures readiness for external regulatory inspections

-Develops and provides training and education programs for staff

-Provides input related to capital and minor equipment expenditures

-Proactively seeks and identifies opportunities for improvement and implements related quality improvement initiatives that may result in operational efficiencies

-May participate in recruitment activities

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Required Qualifications:
  • Bachelor’s Degree or equivalent combination of education and experience
  • 1-3 years Quality Control, Quality Improvement, Central Sterilization Processes or related healthcare experience
  • Proficiency with computer software
  • Excellent written and verbal communication skills
Desired Qualifications:
  • Completion of Central Sterilizing Service training program such as that required for International Association of Healthcare Central Service Materiel Management registry (IAHCSMM)
  • Previous experience teaching and providing feedback related to departmental operations
  • Previous experience with data collection, interpretation or statistical analysis in order to determine standards and establish key performance indicators (KPIs)
  • Experience developing, implementing, and improving a risk management system
  • Experience with Lean methodologies and/or Six Sigma
  • Previous experience leading others through collaboration
  • Previous sterile processing experience

Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials). Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM on 1/23/20Successful candidates will be subject to a criminal background check and education verification.

Equal opportunity/affirmative action employer

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu.  For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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