Systems Administrator – Citrix Systems Support

Education Required

Bachelor’s degree in MIS, Computer Science, or related degree; or an equivalent combination of education and experience in a related field.

Experience Requirements

•        Typically 3-5 years of experience in IT systems infrastructure development, including at least one year of Microsoft Windows server experience in IT systems infrastructure development and at least 1 year of experience in a position focused on Citrix related technologies.
•        Strong understanding of the principles of customer service.
•        Ability to multi-task and adapt to new and changing situations.
•        Accuracy and attention to detail with strong organizational skills.
•        Ability to effectively document procedures and instructions.
•        Excellent communication skills, both written and oral, and strong interpersonal skills.

Desired Qualifications

•        Experience working in a Health Care IT Environment, methodologies to harden servers and remediation of security vulnerabilities.
•        Experience working with any of the following: Citrix Provisioning Server (PVS), Citrix NetScaler (ADC), Citrix Virtual Apps and Desktops on premises, Citrix Cloud or Microsoft Azure Virtual Desktop.
•        Experience working with hypervisor technologies including Microsoft Hyper-V and VMware as well as managing Dell Hardware using OpenManage to monitor and install bios, firmware, and drivers.
•        Proficient in programming with a scripting language such as PowerShell.
•        Understanding of networking technologies and the use of troubleshooting tools like Sysinternals Suite and Wireshark.

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

This position is not eligible for University sponsorship for employment authorization.

For additional questions please contact Levi Gritton levi-gritton@uiowa.edu