Application Support Analyst – Voice Technologies
Education Required
Bachelor’s degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience.
Experience Requirements
- 6 months to 1 year of work experience supporting and troubleshooting technical/communication applications.
- Experience troubleshooting problems with Windows 7/11 and Microsoft Office 2016/365 Suite
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to learn tools and applications.
- Proven ability to work independently with a strong focus on customer service.
- Experience troubleshooting technical problems.
- Proven ability to seek and identify areas of need within the team and assist as needed.
- Excellent attention to detail with the ability to focus on all areas of a project or task.
- Strong organizational skills.
- Ability to prioritize work when competing priorities arise.
To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
This position is not eligible for University sponsorship for employment authorization.
For additional questions contact Renae Farmer renae-farmer@uiow.edu
Equal opportunity/affirmative action employer
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.
